Terms and Conditions

Terms of Service

Please read the following general policies that apply to your order. These general policies, along with others, are outlined in the Terms of Use agreement, which can be found on this page below and is enclosed with your order.

Return Policy

Return Policy for GTIN Barcode Numbers. You may not return any GTIN, UPC-A, or EAN-13 numbers purchased through Barcodes Pro. Due to the nature of these goods, we cannot offer a return service. We do this to ensure that each number is unique and NEVER before issued to another company/person. Any other goods or services may be returned only at the sole discretion of Barcodes Pro.

File Formats for Barcodes

Barcodes, including but not limited to GTIN numbers, will be provided to you in a compressed ZIP archive format. This compressed file will contain a spreadsheet listing your assigned number(s) in .CSV and .XLS formats, and a bundle of graphics/artwork to use your bar code numbers.

Artwork will be provided in a vector graphics format, which can be re-scaled to any resolution or size in any professional layout program, including but not limited to Adobe Illustrator and Adobe Photoshop. Artwork will be provided as a graphics file, whether in .PNG or vector .SVG graphics format.

Barcodes Pro recommends that you print the GTIN numbers and Artwork on a laser printer at a resolution of no less than 600 dots per inch. Barcodes Pro recommends that you print GTIN numbers and Artwork in black ink on a white background to ensure that the GTIN numbers and Artwork remain high-contrast and can be read by a scanner.

Warranties and Representations

Barcodes Pro hereby warrants that you will be issued a unique GTIN number and that Barcodes Pro will maintain a database of all GTIN number prefixes that have been transferred or granted to Barcodes Pro. Upon a sale of any or all of the assets of Barcodes Pro, Barcodes Pro will be absolved of any duty to maintain a database of GTIN number prefixes.

You hereby understand and agree that you will not resell any and all GTIN numbers or Artwork issued by Barcodes Pro to a third-party UNLESS given written consent.

Resellers

*The following qualifies as a “verified, legitimate” barcode reseller:

The reseller must be selling barcodes that come from a prefix obtained from the UCC (Now known as GS1-US) prior to the 2002 UCC Class Action Lawsuit.

The reseller has not been in trouble with any state or federal licensing, regulatory, and/or law enforcement agency for any reason, and most especially not for selling illegitimate barcode numbers.

The reseller is a government registered or incorporated verifiable business.

The reseller must have a working phone number, an address, and email contact information.

The reseller has a website and is not only selling on eBay or any other “auction” websites.

Unfortunately, we have to be strict when it comes to resellers in this industry, as there have been a lot of fraudulent resellers taking advantage of businesses not knowing how UPC & EAN barcodes work. Barcodes Pro is a verified, legitimate barcode reseller but if the website you want us to price-beat can’t make the same claims and back them up, then we won’t be able to verify their prices. We have high standards to uphold and therefore pass these standards to our customers.

Acceptance on Amazon

Despite our best efforts to provide an exceptional customer experience, we cannot guarantee that someone will not illegally and fraudulently duplicate/use the barcode numbers that you legally purchased from Barcodes Pro. That said, should you encounter an issue where your numbers have been fraudulently duplicated and used illegally by a third-party bad actor on Amazon, we will work towards making sure you are able to use the barcodes on Amazon. This means we will replace the affected barcodes or offer a refund depending on the percentage of unusable barcodes once we have fully verified that this is the case. While this is strictly an Amazon issue, we understand that our customers expect that their numbers will be immediately usable and cannot be expected to fight an industry giant like Amazon without wasting time and money. Barcodes Pro will continue to make customers #1 priority.

Additional Information about Amazon

Amazon is a private, online P.O.S. (Point of Sale) system & database. Due to this, there are potential issues with any barcode used on their system which only applies to Amazon and not most retailers around the world. Thankfully these issues only apply to a very small percentage of Amazon sellers. As a seller with Amazon you will be required to know what is required of you to work within their rules and specific seller programs.

Disclaimer:

This is not an exhaustive list of Amazon’s rules. These are the most common errors & oversights that we are aware of Amazon sellers making.

The responsibility is on the seller to verify with Amazon before purchasing UPC/EAN/GTIN barcodes.

For a more comprehensive list of Amazon error codes and issues, please visit our Amazon Support Page.

Books / Audiobooks

The reseller must be selling barcodes that come from a prefix obtained from the UCC (Now known as GS1-US) prior to the 2002 UCC Class Action Lawsuit.

Selling Major Brands

Major brands may have existing contracts or agreements with Amazon to not allow other sellers to list items using their brand name. Example: Nike / Apple / GE / Microsoft etc. If you attempt to list a major brand name in the brand field and then try using your new GTIN with that brand name, it will not work. This is because your barcode (while being valid) is not one of that brand's barcode numbers. Amazon is trying to keep sellers from pretending to be other brands and mislead consumers with fake-branded products.

Brand Registry - Seller Program

As of March (2022) this Amazon-only seller program newly requires renting/licensing GTIN's directly from GS1 (meaning you cannot buy/own your own GTIN's and use them on Amazon). This very small seller group is forced to rent codes annually from GS1 directly. We believe this is due to Amazon joining GS1’s Management board in 2016. In addition to Amazon requiring that you rent your GTINs from GS1 they also require you to have both copyrights & trademarks on your brand to be a part of this program. For more info on this contact Amazon directly.

Legacy Brand Registry Sellers

From what we have seen past listings are included into this program and are not under the new rules, but any new listings will be under their new set of requirements (listed above). Please read the terms that Amazon provides you to assure your listings are not affected by their GTIN policy changes.

Product Bundles

If you are listing a branded item for sale that does not exist, like a popular brands items in a bundle, and you try and use a major brand's name in the brand field you will be blocked. This is because you are not that brand, nor is your barcode number from that brand. This is normal and is Amazon's rule on the matter. The Amazon approved work-around is to list your company name (or personal brand/DBA) in the brand field and then list the major brand's name in the item description. Example: This way consumers know that they are not buying a Nike bundle, but a "Bob's Shoe Mart" bundle that includes two Nike products. Some sellers do not wish to lose "rankings" by not having the major brand name not be in the brand field, but those are Amazon's specific rules that they coded into their database.

At the end of the day barcodes (UPC/EAN/GTINs) are incredibly simple identification numbers, Amazon's "site/system" however, is not quite as simple. Be aware of this before beginning your Amazon seller experience.

For a more comprehensive list of Amazon error codes and issues, please visit our Amazon Support Page.

If you have any doubts or concerns regarding barcodes that are Amazon related, you are best served contacting us directly at: info@barcode.pro

Cancellation Policy

If Buyer cancels an order, all future work thereon will be stopped by Barcodes Pro as soon as reasonably possible and a cancellation charge will be rendered in the amount of the costs incurred to the date of stoppage.

Terms of Use

Definitions

All barcode numbers, whether UPC or EAN codes or numbers, will hereinafter be referred to as “GTIN number(s)”.

The machine-readable two-dimensional geometrical representation of a barcode will hereinafter be referred to as “Artwork”.

Purchaser and User Eligibility

Use of the Website is void where prohibited. Those who use the Website (hereinafter “Visitors”), those who register for a user account on the Website (hereinafter “Registered Users”), and those who purchase barcodes or other goods or services through the Website (hereinafter “Purchasers”) agree to be bound by and will abide by this Terms of Use agreement. Visitors, Registered Users, and Purchasers are hereinafter collectively known as “Users” for the purposes of this Terms of Use agreement.

Competency of Users

You hereby affirm that you are either over the age of 18, an emancipated minor, or accessing the Website with the consent of your parents or guardian. You hereby affirm that you are fully competent and able to assent to the terms, conditions, obligations, affirmations, representations, and warranties set forth in this Terms of Use agreement, and that you will abide by and comply with this Terms of Use agreement.

Registered User and Purchaser Data

Registered Users and Purchasers agree to provide accurate, current, and complete information about you and/or your business where requested by Barcodes Pro. Registered Users and Purchasers agree to maintain and expeditiously update all information about you and/or your business. Registered Users and Purchasers agree to maintain the security of your username and password, and you hereby acknowledge and agree that you are responsible for any and all use of your user account, whether authorized or unauthorized, and for any actions that occur using your user account.

Protection of Children

Barcodes Pro and the Website does not knowingly target, market to, or collect personal information from individuals under the age of 18. If you are a parent who believes that Barcodes Pro may have collected personal information from your child, please notify Barcodes Pro immediately at info@barcodes.pro.

Privacy Policy

Barcodes Pro hereby incorporates its Privacy Policy into this Terms of Use agreement.

Rights to the Website

Barcodes Pro owns the Website, including without limitation the text, software, scripts, graphics, photos, music, videos, interactive features, and other associated content, as well as their selection and arrangement. Barcodes Pro also owns any and all trademarks, service marks, designs, and logos that are contained on the barcodes.pro Website or associated materials. The barcodes.pro Website is subject to copyright, trademark, trade secret, and all other intellectual property rights.

The Website may not be used, modified, copied, distributed, framed, reproduced, republished, downloaded, scraped, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, without the prior written consent of Barcodes Pro.

Registered User and Purchaser Accounts

Registered Users and Purchasers have the right to appoint others to act as their agents to use the Website. You agree and warrant that any user that you authorize to have access to your Registered User or Purchaser account is your authorized legal agent and has the capacity to enter into a contractual relationship with Barcodes Pro. You herby agree that you are responsible for any and all access to the Website by those that have access to your account, whether authorized or unauthorized. You bear the responsibility of controlling access to your Registered User and/or Purchaser account and of protecting your username and password.

You hereby agree that you will hold Barcodes Pro harmless for any access to your account, whether authorized or unauthorized.

Limited License to Use Website

Barcodes Pro grants you a limited license to use and access the Website for your own personal non-commercial use. Any other use of the Website is prohibited.

Republishing, incorporating, or otherwise using Barcodes Pro’s Website without the prior written authorization of Barcodes Pro is prohibited. You may not use data mining, robots, scraping, or any other data gathering or extraction methods on the Website.

You hereby agree and warrant that you will not modify the Website or otherwise make derivative works of the Website.

You hereby agree and warrant that you will comply with this Terms of Use agreement and with all applicable local, national, and international laws and regulations, including but not limited to copyright law.

The limited license granted under this Terms of Use agreement will automatically terminate if you breach the terms and conditions of this agreement.

Barcodes Pro’s Trademark Rights

Barcodes Pro’s trademarks and trade dress, including but not limited to Barcodes Pro, are common-law or registered trademarks, trade dress, or trade names in the United States and are used and prosecuted in accordance with the laws of the United States. You are prohibited from using Barcodes Pro’s trademarks, trade names, or trade dress as an indicator of source or as a part of a domain name that is likely to cause consumer confusion. You may not use Barcodes Pro’s trademarks, trade names, or trade dress without the prior written consent of Barcodes Pro.

Warranties and Representations Concerning Website

The Website is offered on an as-is basis. Barcodes Pro does not make representations or warranties of any kind concerning the Website, whether express, implied, statutory, or otherwise, including for a particular purpose, noninfringement, or the absence of latent or other defects, accuracy, or the presence or absence of errors, whether or not discoverable. Some jurisdictions do not allow an exclusion of implied warranties. If you are located in such a jurisdiction, this exclusion may not apply.

Barcodes Pro is not responsible for any third-party application, software, or any other content posted on the Website. Barcodes Pro does not assume responsibility for any error, omission, interruption, deletion, defect, destruction of identity, unauthorized access to a registered user or purchaser account, or alteration thereof.

Barcodes Pro reserves the right to discontinue the Website at any time and for any reason.

Warranties and Representations Concerning Goods and Services Sold Through Website

Barcodes Pro undertakes no responsibility for the quality of the goods or services sold thorugh this Website except as otherwise provided in this terms of use agreement. The goods or services sold through the Website are sold as-is.

You hereby understand and agree that you will not resell any and all GTIN numbers or Artwork issued by Barcodes Pro to a third-party.

You further hereby understand and agree that some retailers may not accept the GTIN numbers and Artwork issued by Barcodes Pro because the GTIN number or Artwork is not purchased directly through the GS1. These retailers include but are not limited to Wal-Mart and Kroger Family Grocery Stores (including Fred Meyer). While Barcodes Pro takes its best efforts to notify you of retailers that will not accept GTIN numbers or Artwork issued by Barcodes Pro, you hereby understand and agree that Barcodes Pro will not be held liable or refund your purchase of goods or services through the Website for the failure of any third-party to accept GTIN numbers or Artwork issued by Barcodes Pro. You understand and agree that you have a duty to notify Barcodes Pro of any and all retailers that will not accept your GTIN numbers or Artwork.

Barcodes Pro warrants that it will forward any information or communication that it receives concerning your GTIN numbers or your Artwork to you provided you have provided Barcodes Pro with timely contact information.

Barcodes Pro retains all of its rights under the law to prosecute the unlawful use of or pirating of GTIN numbers or Artworks that utilize prefixes issued by Barcodes Pro.

Limitation of Liability

You hereby understand and agree that Barcodes Pro will not be liable to you on any legal theory for any and all damages that arise out of the use and license of the Barcodes Pro Website, including but not limited to special damages, incidential damages, consequential damages, punative damages, or exemplary damages. You understand and agree that Barcodes Pro will only be liable to you for the amount paid for the Website, product, or service, and in no case will that amount exceed $1,000. If no amount is paid by you to Barcodes Pro, you agree that you will be limited to injunctive relief only unless otherwise permitted by law.

Some states do not allow the exclusion or limitation of damages or limitations of implied warranties. If your state does not allow the exclusion or limitation of damages or limitations of implied warranties, you should seek legal counsel to understand your legal rights under the law of your state.

Indemnification

You understand and agree that you will hold harmless, indemnify, and defend Barcodes Pro, including its members, agents, and employees, from and against all claims, damages, obligations, losses, liabilities, costs or debts, and expenses, including but not limited to attorney's fees, that arise from your use or access of the Website, your violation of this Terms of Use agreement, your purchase of products or services from Barcodes Pro, your violation of the rights of a third party, or your violation of any intellectual property rights. This obligation to hold harmless, indemnify, and defend Barcodes Pro will survive the failure or termination of this Terms of Use agreement, your use of the Website, or your purchase and use of any products or services purchase from Barcodes Pro.

Assignment

You hereby understand and agree that you may not assign your rights or obligations under this Terms of Use agreement. Barcodes Pro may assign its rights and duties under this agreement at any time, including but not limited to a sale of the Website and its associated content by Barcodes Pro.

Additional Terms and Conditions

A finding that any term or provision of this Terms of Use agreement is invalid or unenforceable will not affect the validity or enforceability of this agreement. Any term or provision of this agreement that is found to be invalid or unenforceable will be reformed to the extent necessary to make it valid and enforceable.

You understand and agree that no term or provision of this agreement will be deemed to have been waived and no breach will be deemed to have been consented to unless said waiver or consent is in writing and signed by the party to be charged.

This Terms of Use agreement and the Privacy Policy incorporated by reference constitute the entire agreement between you and Barcodes Pro with respect to the Website and any goods or services purchased from Barcodes Pro. You understand and agree that there are no further understandings, agreements, or representations with respect to the Website or any goods or services sold through the Website that are not specified in this Terms of Use agreement. You understand and agree that any additional provisions that may appear in any communication from you will not bind Barcodes Pro.

Barcodes Pro and you both agree that any cause of action arising out of or related to the Website or any product or service purchased through the Website must commence within one year after the cause of action accrued. Failure to assert said cause of action within one year will permanently bar any and all relief.

Introduction